Greg Flemming

Senior Vice President, Lightspeed Financial Services Group
As Senior Vice President of Lightspeed Financial Services Group, Greg provides strategic insights and competitive analytics to the nation’s largest banks, card issuers, investment firms, and insurance companies. He is the founder of Lightspeed’s innovative tracking panel, which explores consumers’ purchasing behavior and online activities. Incorporating a range of statistical techniques, Greg is known for this extensive experience with myriad types of consumer research: telephone, mail surveys, online and the analysis of non-survey behavioral data.

Prior to joining Lightspeed, Greg was Vice President of Forrester Data at Forrester Research and was previously Survey Director at Princeton Survey Research Associates in Washington, D.C. He holds a Ph.D. from the University of Wisconsin-Madison.

Recent Posts

New Study on eWallet Adoption in the US

Posted by Greg Flemming on Aug 18, 2015

Six Months After Apple Pay Launch, How Should Banks, Retailers, and Agencies Evaluate Apple Pay, Google Wallet and Samsung

A new Lightspeed FSG study shows an uptick in frequency of Apple Pay use for in-store purchases -- but security concerns and a general lack of interest has slowed adoption of Apple Pay and other eWallet platforms.

Among current Apple Pay users, fully 17% said in the new July 2015 study they use Apple Pay more than 10 times a month for in-store purchases -- up from just 7% in November 2014.

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Topics: eWallets, Lightspeed FSG, Financial Services

American Express, Costco Part Ways

Posted by Greg Flemming on Feb 13, 2015

American Express announced this week that it will discontinue its exclusive agreement with the Costco Wholesale Club Stores, which have traditionally accepted only American Express credit cards in its stores. Costco is likely to enter into a new partnership agreement with another U.S. card issuer.

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Topics: Lightspeed FSG, Financial Services

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